Support & Contact Us
Stuck on a level or hit a snag? Browse common questions or send our support bears a message.
Email us
support@superbearadventure.com
Report a bug
Tell us what broke and we'll squash it.
Community
Join other players and share tips.
Frequently asked questions
How do I restore my progress?
Your progress saves automatically to your device. Reinstall the game and it will pick up right where you left off, as long as you use the same device account.
I bought a costume but didn't receive it.
Purchases sometimes take a minute to process. Restart the game first — if it still hasn't appeared, contact us below with your receipt and we'll fix it fast.
How do I turn off ads?
You can remove ads with a one-time purchase from the in-game shop. Ads are always family-friendly and never interrupt active gameplay.
Which devices are supported?
Super Bear Adventure runs on iOS 13+ and Android 8+. The game also works fully offline once installed.
Send us a message
Fill out the form and our team will get back to you within 1–2 business days.